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If you need to make changes to Aer Lingus bookings made online you can use our Manage Booking facility.

Note: Only bookings made through aerlingus.com can be changed using the Manage Booking section (except Etihad codeshare flights). You will need to know your Booking Reference as well as the Departure Airport, Arrival Airport and the email address of your booking.

For bookings made with our reservations department or for Etihad codeshare bookings made online, please contact us and a representative will assist. Bookings made through channels other than Aer Lingus, please contact the original sales agent.

Select a Region

Ireland

Website Helpdesk
+ 353 0818 365044
Open 08:00-18:30 Mon-Fri, 09:00-17:00 Sat-Sun & Bank Holidays

Reservations
+ 353 0818 365000
Open 08:00-18:30 Mon-Fri, 09:00-17:00 Sat-Sun & Bank Holidays

Special Assistance (medical queries only)
+353 0818 365011
specialassistance@aerlingus.com
Open 09:00-17:00 Mon-Fri, 10:00-16:00 Sat-Sun & Bank Holidays

Customer Queries
customerqueries@aerlingus.com

Group Sales
+ 353 0818 365007
groups@aerlingus.com
Open 09:00-13:00, 14:00-17:00 Mon-Fri
Bookings of up to 25 passengers can be made online. Contact Group Sales by phone for bookings of more than 25.

Gold Circle
Queries regarding the Aer Lingus frequent flier programme.
+ 353 0818 365900
loyalty@aerlingus.com (applicant members)
goldcircle@aerlingus.com (qualified members)
Open 09:00-13:00, 14:00-17:00 Mon-Fri
Aer Lingus Gold Circle
Ground Floor
Aer Lingus Head Office
Dublin Airport
PA 06-39

Etihad Codeshare Bookings
+ 353 1 886 8989
Open 08:00-02:00 Mon-Fri, 09:00-23:30 Sat-Sun & Bank Holidays

Cargo Reservations
1850 767 767
+ 353 1 886 6688
aerlinguscargo.com

UK & Northern Ireland

* Calls cost 10p per min. Calls from mobiles and other networks may cost more.

Website Helpdesk
+ 44 0871 718 2020*
Open 08:00-18:30  Mon-Fri, 09:00-17:00 Sat-Sun & Bank Holidays

Reservations
+44 0871 718 5000*
Open 08:00-18:30 Mon-Fri, 09:00-17:00 Sat-Sun & Bank Holidays

Special Assistance
+ 44 0871 718 2021*
specialassistance@aerlingus.com
Open 09:00-17:00 Mon-Fri, 10:00-16:00 Sat-Sun & Bank Holidays

Group Sales
+ 44 0871 718 5222*
groups@aerlingus.com
Open 09:00-13:00, 14:00-17:00 Mon-Fri
Bookings of up to 25 passengers can be made online. Contact Group Sales by phone for bookings of more than 25.

Gold Circle
Queries regarding the Aer Lingus frequent flier programme.
+ 44 0871 718 5555*
loyalty@aerlingus.com (applicant members)
goldcircle@aerlingus.com (qualified members)
Open 09:00-13:00, 14:00-17:00 Mon-Fri

Etihad Codeshare Bookings
+ 353 1 886 8989
Open 08:00-02:00 Mon-Fri, 09:00-23:30 Sat-Sun & Bank Holidays

Europe

Website Helpdesk
+ 353 1 886 8505
Open 08:00-18:30 Mon-Fri, 09:00-17:00 Weekends and Bank Holidays

Special Assistance (medical queries only)
+ 353 1 886 8333

Gold Circle
Queries regarding the Aer Lingus frequent flier programme.
+ 353 0818 365900
loyalty@aerlingus.com (applicant members)
goldcircle@aerlingus.com (qualified members)
Open 09:00-13:00, 14:00-17:00 Mon-Fri

Etihad Codeshare Bookings
+ 353 1 886 8989
Open 08:00-02:00 Mon-Fri, 09:00-23:30 Sat-Sun & Bank Holidays

Reservations Representatives

Austria
+ 43 1 585 363040
reservationsEI.austria@aviareps.com
Open 09:00-17:00 Mon-Fri

Belgium
+ 070 359901
aerlingus.bru@aviareps.com
Open 09:00-17:00 Mon-Fri

Bulgaria
+ 359 2 981 99 12
aerlingus.sofia@mbox.contact.bg
Open 09:00-17:30 Mon-Fri

Czech Republic
+ 420 224 815 373
aer.lingus@t-m-i.cz
Open 09:00-17:00 Mon-Fri

Denmark
+45 7025 4020
aerlingus@talaviation.se
Open 09:00-17:00 Mon-Fri

France
+ 08 21 23 02 67
infoEI.france@aviareps.com
Open 09:00-17:00 Mon-Fri

Germany
+ 01805 133209
01805 – 40 85 85 52* (group bookings)
*0,14 EUR/min aus dem deutschen Festnetz,
max. 0,42 EUR/min aus dem Mobilfunknetz

reservations.germany@aerlingus.com
Open 09:00-17:00 Mon-Fri

Hungary
+ 00 36 1 999 1430
aerlingus@tensi.hu
Open 09:00-17:00 Mon-Fri

Italy
+ 39 02 43.45.83.26
aerlingus.italy@aviareps.com
groupsitaly.aerlingus@aviareps.com (group bookings)
Open 09:00-17:00 Mon-Fri

Lithuania
+ 370 5206 0728
aerlingus@talaviationbaltic.com
Open 09:00-17:00 Mon-Fri

Luxembourg
+ 070 359901
reservationsbru@aviareps.com
Open 09:00-17:00 Mon-Fri

Netherlands
+ 0900 2658207
aerlingus.ams@aviareps.com
Open 09:00-17:00 Mon-Fri

Poland
+ 48 22 626 8402
aerlingus@tal.pl
Open 09:00-17:00 Mon-Fri

Latvia (Baltics)
+ 371 673 577 26
sales@talaviation.lv
Open 09:00-17:00 Mon-Fri

Portugal
+ 351 21 892 5831
aerlingus@atr.co.pt
Open 09:00-18:30 Mon-Fri

Romania
+ 40 21 3151359 (phone)
+ 40 21 3079175 (phone)
+ 40 21 3121041 (fax)
sales@talaviation.ro
Open 09:00-17:30 Mon-Fri

Spain
+ 34 902 502737 (reservations)
+ 34 902 402737 (group bookings)
aerlingus@selectaviation.es
gruposei@selectaviation.es
Open 09:30-18:00 Mon-Fri (Reservations)
Open 09:30-18:00 Mon-Fri (group bookings)

Sweden
+ 46 (0) 859 00 00 97 (reservations & group bookings)
aerlingus@talaviation.se
Open 09:00-17:00 Mon-Fri

Switzerland
(41) 44 286 99 33
aerlingus-switzerland@aviareps.com
Open 09:00-17:00 Mon-Fri

United States & Canada

Automated Flight Information
(516) 622-4022
Open 24 Hours/7 days

Website Helpdesk
(516) 622-4226 
Open 08:00-21:45 ET Mon-Fri, 09:00-21:45 ET Sat-Sun

Reservations
USA - (516) 622-4222 
Canada - (800) 474-7424
Open 08:00-21:45 ET Mon-Fri, 09:00-21:45 ET Sat-Sun

Gold Circle
Queries regarding the Aer Lingus frequent flier programme.
(516) 622-4020
goldcirclena@aerlingus.com
Open 09:00-18:00 ET Mon-Fri

Cargo Reservations
(800) 223-7660

Special Assistance (medical queries only)
(516) 622-4228
specialassistancena@aerlingus.com
Open 08:00-21:45 ET Mon-Fri, 09:00-21:45 ET Sat-Sun

Pre Flight Care
preflightcarena@aerlingus.com
For queries and requests up to 48 hours before departure date only. Within 48 hours, please contact Reservations by phone. If travel has already completed, please contact Customer Care.

Customer Care
ccu@aerlingus.com

Group Sales
(516) 622-4045
groupsdirect@aerlingus.com
Open 09:00-17:00 ET Mon-Fri
Groups bookings of up to 25 passengers can be made online. Contact Group Sales by phone for bookings of more than 25.

Headquarters North America
Aer Lingus
300 Jericho Quadrangle, Suite 130
Jericho, NY 11753

Rest of World

Website Helpdesk
+ 353 1 886 8505
Open 08:00-18:30 Mon-Fri, 09:00-17:00 Weekends and Bank Holidays

Special Assistance (medical queries only)
+ 353 1 886 8333

Gold Circle
Queries regarding the Aer Lingus frequent flier programme.
+ 353 0818 365900
Open 09:00-13:00, 14:00-17:00 Mon-Fri
loyalty@aerlingus.com (applicant members)
goldcircle@aerlingus.com (qualified members)

Etihad Codeshare Bookings
+ 353 1 886 8989
Open 08:00-02:00 Mon-Fri, 09:00-23:30 Sat-Sun & Bank Holidays

Reservations Representatives

Australia
World Aviation
1300 304 016 (calls within Australia)
+ 61 2 9244 2123 (calls from outside Australia)
aerlingus.sydney@worldaviation.com.au

Japan
AviaReps/Marketing Garden Ltd.
International Place
San-ei cho 26-3
Shinjuku
Tokyo 160-0008
+ 81 3 5363 1166 (phone)
+ 81 3 5363 1118 (fax)
eijapan@marketinggarden.com

New Zealand
World Aviation Systems
Level 7
Chorus House
66 Wyndham St
Auckland
+ 64 9 308 3351
aerlingus@worldaviation.co.nz

Saudi Arabia
Dnata Travel Centre
Dharan-31932
Alkhobar
+ 966 (0) 3 895 5512

South Africa
Bluesky Aviation
3rd Floor
Sunclare Building
21 Dreyer Street
Claremont 7735
Cape Town
+ 27 21 6832838 (phone)
+ 27 21 6743228 (fax)

UAE
DNATA Agencies
Sheikh Zayed Road
P.O. Box 1515
Dubai
+ 971 4 3166801


Baggage Tracing


See Baggage Tracing.


Customer Relations


Pre flight Queries:

Should you have a query regarding an existing reservation prior to departure, please contact your local Reservations Department.

Post flight Queries:

If you have recently travelled with Aer Lingus and would like to compliment our service or if you wish to submit a claim or bring to our attention an aspect of service you were not entirely satisfied with, please complete our Customer Relations Form.


Impressum

German Flag

Aer Lingus Limited,
Head Office Building,
Dublin Airport,
Ireland
+ 353-1-8868202 (telephone)
+ 353-1-8863832 (fax)
Company Secretary: Méabh Gallagher
Registered by: Irish Aviation Authority, Aviation House, Hawkins Street, Dublin 2
Company number: 9215 Registered in Ireland
VAT Registration number: IE9L40507W

Aer Lingus represented in Germany by:
Aviareps Josephspitalstraße 15
80331 Munich
Germany
(49) 01805 133 209 (reservations)
(€0.12 Euro per minute)
Open 09:00-17:00 Mon-Fri

Aer Lingus represented in Switzerland by:
Airline & Tourism Center GmbH
Badenerstrasse 15
8004 Zurich
Switzerland
Phone (41) 44 286 99 33
Open 09:00-17:00 Mon-Fri

Aer Lingus represented in Austria by:
AVIAREPS Airline Center
Argentinierstrasse 2/4
A-1040 Wien
Email: reservationsEI.austria@aviareps.com
+ 43 1 585 363040
Open 09:00-17:00 Mon-Fri

 

Aer Lingus Limited is a private company limited by shares, registered in Ireland. Company Number 9215. Registered Office at Dublin Airport, Dublin, Ireland. VAT Registration number: IE9L40507W


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