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Aer Lingus is committed to protecting your personal information and to respecting your privacy. In this Cookie Policy we explain how and why we use cookies and other tracking technologies (web beacons, pixels, clear gifs and similar technologies), which we refer to in this policy collectively as "cookies".
Please read this policy in conjunction with our Privacy Statement. By using our website you consent to the use of cookies as described in this policy and in our Privacy Statement.
We may update this policy from time to time to reflect any changes in law or technology.
Cookies are small files that are stored in the browser of your device (computer, mobile phone, tablet or similar web enabled device) and that uniquely identify your device. They are put there by the websites that you visit or by links you open, for example hyperlinks in emails. Cookies can then be accessed from your device when you visit our site.
Please refer to the paragraph headed "How do I refuse cookies?" below if you want to refuse some or all cookies or if you change your mind in the future about using them.
Cookies are widely used in order to make websites function properly and securely, to recognise your device, to track your use of our site, and ultimately they allow us to tailor and personalise your online experience. We use cookies for these purposes. We want to provide a user experience that is quick and easy for our guests while obtaining information that helps us to keep improving our service offering.
Examples of how Aer Lingus uses cookies:
If you are an AerClub member, we may identify you when you log on and use cookies while you are browsing on our website (and only on our website) to see how you interact with us and how we can improve our loyalty and reward product and service offering to you and all of our AerClub members. These are Aer Lingus session cookies and expire when you finish your browsing and leave our website. Other than this, we do not use cookies to identify you as an individual.
Third-party cookies
Aer Lingus cookies are "first party" cookies which we place on your device, but we may allow other parties to place cookies on your device when you visit our website. These are "third party" cookies. Using third party cookies enables us to market to you on a third party website, to deliver ads that are relevant to you and to measure the performance of our ad campaigns and the effectiveness of marketing. See "Targeting/Advertising Cookies" below for more information.
We do not control how these third parties collect or use information - for more information please visit the third-party website.
Session Cookies
These only remain on your browser while you are on our website or using our mobile app. For example, to help us remember you are logged in, we set a small session cookie which will automatically log you out after a short period of inactivity, or if you close down your browser. This is to help keep your account safe and secure.
Persistent cookies
These generally expire after a year and remember that you have consented to this Cookie Policy (by continuing to browse), record your acceptance of our Privacy Statement when you are buying a ticket, or remember your chosen language and country.
Strictly Necessary
These cookies are essential to allow you to browse the website and use its features, to access secure areas of the website, set privacy preferences or complete forms. For example, they allow us to balance website traffic so that our guests receive a consistent and reliable service, and to remember your activity within the current browsing session.
Functionality
These cookies allow the website to remember choices you make so that we can change way the website behaves or looks and provide more personal features based on your previous visits. For example, to remember your choice of language and country of origin.
Performance or Analytics
These cookies, which are used by us or third parties such as Google Analytics, allow us to collect statistical information about visitors and how they interact with our website, such as if the visitor is new, what websites they have come from, or which pages on our site visitors go to most often. These cookies don't collect information that identifies a visitor; all the information these cookies collect is aggregated and therefore anonymous. It is only used for analytical purposes; to understand our guests better, what interests them, to improve their user experience and how our website performs.
Targeting/Advertising
These cookies allow us to target our advertising to you on other websites. For example, we might show you an ad on other websites based on what you've viewed on www.aerlingus.com. Or, if you have previously provided us with your email address, we might send you an email to remind you about a search or a booking that you did not complete.
We can also allow our online partners e.g. Google to use cookies on our site to gather information about your online activities on our website. We do not control which cookies are set by those third parties or how they use the information. For more information please refer to the privacy policies on the third-party website.
For more information on these types of cookies and how to manage them, please visit www.youronlinechoices.eu
You can refuse to have some or all cookies placed on your device by altering the settings on your internet browser (e.g. Internet Explorer, Google Chrome, Firefox). How you do this will depend upon the internet browser you use; you can find out how to switch off your cookies either by consulting the online "Help" or "Preferences" menu for your browser. You can also visit www.allaboutcookies.org for further information.
If you change your browser settings to refuse all cookies (including strictly necessary cookies), you may not be able to continue to use all parts of our website and we will alert you to this in that event.
Here you can view a list of cookies used on aerlingus.com
You can find more information about cookies at: www.allaboutcookies.org and www.youronlinechoices.eu