Voucher Terms & Conditions

• Vouchers can only be redeemed at aerlingus.com or on our mobile app.
• Vouchers can only be redeemed against the cost of flights (including fares, taxes and charges, and selected fees) operated by Aer Lingus or Emerald Airlines (for Aer Lingus Regional flights). Vouchers cannot be redeemed for bookings that involve travel on flights operated by any other airlines.
• Vouchers cannot be redeemed through the Aer Lingus reservation offices, at airport ticket counters or at travel agents.
• Vouchers are valid for five years from the issue date.
• Gift Vouchers are available in the following denominations - 25, 50, 75, 100, 150, 200, 250, 300, 350, 400, 450 and 500.
• Vouchers cannot be redeemed as part of AerClub Travel Reward bookings.
• Vouchers may not be used for other products (e.g. car hire, hotels, travel insurance).
• Vouchers are not refundable and will not be redeemed or exchanged for cash. In the event a ticket or fee is eligible for refund, the amount redeemed will be returned to the voucher if a refund is requested.
• Vouchers are void if altered or obtained fraudulently.
• Aer Lingus reserves the right to cancel bookings or request alternate forms of payment if a fraudulently or improperly obtained voucher is redeemed at aerlingus.com.
• If the ticket price is greater than the value of the voucher, the difference may be paid with a credit card.
• Any credit remaining following redemption of the voucher may be used within the original validity period towards future flight purchases.
• Vouchers cannot be offset against bookings which have already been made.
• Vouchers cannot be applied towards change fees, or additional fare for reissued or partially used tickets.
• Vouchers may not be used towards the purchase of food or beverages on board.
• Vouchers cannot be used to make or confirm a Price Lock or Deposit booking.
• Vouchers cannot be used to make or confirm a Group booking.