Flexible Flights
Voucher refund
Choose our AerSpace, Smart, Advantage, Flex, Business or Business Flex fare and you can get a voucher if you decide not to travel.
Apply for a voucher at least 2 hours in advance of your flight and it will be with you within 30 days. Use it to buy flights, bags, seat selection and lounge access.
Cash refund
Choose our Advantage, Flex, Business (less 15% of fare) or Business Flex fare and you'll get a cash refund if you decide not to travel.
If you have purchased one of these fare types and you want to cancel your plans, you can apply for a cash refund via our Refund Request page.
Flexibility options by fare type
| Fare Type | Unlimited changes* | Refund voucher | Cash refund |
|---|---|---|---|
| Saver | |||
| Plus | |||
| Advantage | |||
| AerSpace |
*Change fees are waived on Advance and AerSpace fares however a fare difference may apply.
| Fare Type | Unlimited changes* | Refund voucher | Cash refund** |
|---|---|---|---|
| Saver | |||
| Smart | |||
| Flex | |||
| Business | |||
| Business Flex |
*Change fees are waived for Smart, Flex, Business and Business Flex fares however a fare difference my apply.
**Business Fare offers cash refund less 15%
You can change your flight in our Manage Booking facility. A change fee and a fare difference may apply.
You can change your travel dates and fly up to 330 days from the date the change is made, subject to availability.
You can also change your destination once it's within the same region. For example, flights within Europe can be changed to another European destination, and flights to/from North America can be changed to another transatlantic destination.
Your origin airport cannot be changed.
A fare difference may apply to any change.
You can apply for a voucher if you purchased an Advantage, or AerSpace fare to Europe, or a Smart, Saver, Flex or any Business fare to North America. It must be requested up to two hours before your scheduled departure date. You are not eligible for a voucher if you purchased a Saver or Plus fare to Europe or a Saver fare to North America.
You can apply for your voucher by completing a short form on our Refund Voucher Request page.
You can use your voucher to purchase flights, bags, advance seat selection and lounge access via aerlingus.com. You can find lots more information about using vouchers on our Voucher Information page.
If you have purchased an Advantage, Flex, Business or Business Flex fare and you decide not to travel, you can apply for a refund via our Refund Request page.
No, these are reward flights covered by separate terms and conditions.