Special Assistance

We want to help you have best flying experience possible which is why we aim to offer you the best possible care and assistance.

Request assistance online no later than 48 hours before flight departure

Request wheelchair assistance (or declare own mobility device) or special assistance on your flight.

Request wheelchair assistance (or declare own mobility device) or special assistance on your flight.

Request assistance

 

Book assistance via phone within 3 business days of departure

Please call us for any requests within three business days of your flight departure. You can request oxygen at any time.

Please note: If you change a booking online that already contained your special request, this information isn’t automatically transferred to your new booking and should be requested again.